Services

In today's business world, Information Technology (IT) is at a crossroads. Enterprises increasingly view information as a strategic business asset, yet this elevated role increasingly is accompanied by technical complexities in acquiring, maintaining, storing, and safeguarding this key asset.

We know that everyone learns differently and at their own pace; that is why we have developed training and certification material that is adaptive and involves all of the senses.

Code-X is the leader in adaptive IT training and certification solutions. Our training programs employ an array of multi-dimensional learning techniques that makes us so successful. Our strategic partnerships with companies large and small, authors, trainers and educators allow us to provide a suite of training solutions and a flexible model that can be adapted to fit the needs and resources of any individual or institution. From basic courses to intensive professional programs our certification training tracks are designed for both the beginner and professional

Comprehensive IT Outsourcing

In today’s fiercely competitive marketplace organizations are challenged to add value to their customers. Code-X allows organizations to focus on their core competencies while cost effectively managing to the highest level of quality for service delivery, infusing thought leadership and innovation to transform the organization.

Data Center Outsourcing
Crucial to most organizational operations, a reliable IT infrastructure is necessary to minimize the chance of disruption to your organization’s daily operations. Information security is also a concern, making the integrity and functionality of your company’s computing environment an all-important action item. Let Code-X leverage our operational experience to your advantage—letting you benefit from common practices, procedures, and disciplines that provide a lower cost for the support of your various platforms while increasing reliability and performance.

Desktop Outsourcing
Desktop Management is a comprehensive approach to managing all the end user platforms and devices within your organization. Code-X works closely with our clients to design and execute a desktop management strategy that addresses and resolves issues such as enterprise bandwidth constraints, unstable computing environments, areas of insecurity and unavailable network resources. Our desktop management services focus heavily on preventive and remedial maintenance in conjunction with proactive programs, allowing your organization to function better and faster in a more cost effective manner than you might achieve when managing these functions in-house.                                                     

Managed Storage
Companies have increasingly large and complex storage requirements that are dynamic in nature—requiring proactively and effectively managed storage solutions that are both flexible and scalable. Code-X can help define, monitor and optimize your company’s data storage while reducing the complexity of managing your organization’s ever-changing storage environments and their associated costs.

Help Desk/Service Desk Management
From self-service support to remote management and diagnostics, CODE-X is equipped to deliver highly specialized, best practices oriented service desk support to your enterprise. Our service desk operations takes ownership of each call to provide prompt, reliable support and service that are in alignment with your standards and expectations. Our proactive approach involves a continual review of all offerings via real-time monitoring tools and techniques to ensure the quality and effectiveness of service—resulting in reduced costs and reclaimed resources that you can then redirect to core business functions.

As part of our CODE-X Help Desk/ Service Desk offering CODE-X can provide single Point of Contact (SPOC) for End Users, Ticket Tracking System, Multiple Levels of End User Support, Service Desk reporting, Trend analysis and customer satisfaction survey.